Terms and Conditions

Last updated: November 14, 2025

These Terms and Conditions govern the use of the website and services provided by Tanan Excursions ("we", "us", "our"). By accessing our website or booking any of our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. About Tanan Excursions

Tanan Excursions is a travel and excursion company based in Agadir, Morocco, offering guided tours, activities, and travel-related services. Our website provides information, booking options, and communication tools related to our excursions.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. Any misuse, attempt to disrupt the website, or unauthorized access is strictly prohibited.

3. Bookings and Payments

When you book a tour or service with Tanan Excursions, you may be asked to provide personal and payment information. You confirm that:

• You are legally authorized to use the payment method provided

• All information submitted is accurate and complete

Payments may be processed through trusted third-party providers such as Stripe or PayPal. We reserve the right to refuse or cancel a booking in case of errors, unavailability, or suspected fraudulent activity.

4. Prices and Availability

All prices displayed on our website are subject to change without prior notice. Tour availability may vary due to weather conditions, operational reasons, or safety considerations.

5. Cancellations and Refunds

Refunds and cancellations are governed by our Refund Policy, which forms part of these Terms. Please review that page carefully before making a booking.

6. Promotions and Special Offers

From time to time, we may offer promotions or special deals. These offers may be subject to additional terms, which will apply in case of any conflict with these Terms and Conditions.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of Tanan Excursions or used with permission. You may not copy, reproduce, or use any content without our prior written consent.

8. Prohibited Activities

You agree not to:

• Use the website for illegal or harmful purposes

• Attempt to impersonate Tanan Excursions or its representatives

• Send spam, malicious software, or harmful content

• Interfere with the security or functionality of the website

• Attempt unauthorized access to any part of the website

9. Safety, Insurance, and Responsibility

Your safety is important to us. Our excursions are operated using vehicles insured under Moroccan commercial insurance regulations and comply with local tourism standards.

Participants are required to follow the instructions of guides and drivers at all times. Tanan Excursions is not responsible for injuries or losses resulting from failure to follow safety instructions, personal negligence, or circumstances beyond our control.

10. Age Requirements

Our services are intended for individuals aged 18 years or older, unless otherwise stated. Minors must be accompanied by a responsible adult.

11. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services for payments or bookings. We are not responsible for the content, policies, or practices of these third parties.

12. Disclaimer

Our website and services are provided on an "as available" basis. While we strive for accuracy, we do not guarantee that all information on the website is error-free or always up to date.

13. Limitation of Liability

To the fullest extent permitted by law, Tanan Excursions shall not be liable for indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability, if any, shall not exceed the amount paid for the booked service.

14. Termination

We reserve the right to suspend or terminate access to our website or services at our discretion if these Terms are violated.

15. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Morocco. Any disputes shall be subject to the jurisdiction of Moroccan courts.

16. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised date. Continued use of our website after changes indicates acceptance of the updated Terms.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email: tananexcursions@gmail.com

• Phone: +212 626 887 770

• Location: Agadir, Morocco

These Terms and Conditions are written specifically for Tanan Excursions and apply only to our website and services.